Privacy Policy

We, COKIT, want to inform you of how we collect, use, and share the information obtained from our customers and visitors through our website, Our aim is to enhance the shopping experience of our customers and provide them with relevant details about our products, services, and promotional offers. 

Collection of Information

1) Our company may gather your contact information such as your full name, username, billing and shipping addresses, email address, phone number, and other digital details.

2) We may collect your payment information which includes credit and debit card numbers, as well as PayPal accounts, when you place orders.

3) In addition, we may obtain information on your purchases, returns, exchanges, and website activities, including your IP address, browsing history, browser type, time spent on our website, and other data.

4) Third party tracking tools are used to observe the pages you browse, the website you accessed our page from, and the site you visit after leaving.

Our methods of collecting information

At COKIT, we gather information through direct means, which may include:

  1. You registering for a COKITaccount.
  2. You subscribing to our newsletter, email notifications, or mobile messages.
  3. You visiting our website and making purchases.
  4. You leaving comments, reviews, or uploading pictures on our website.
  5. You reaching out to our customer service representatives through email or social media platforms.
  6. You participating in surveys offered by COKIT.
  7. You entering lottery, contest, or promotional activities.

Passive information collection methods may be used to obtain information from you, such as:

1) Various tracking tools, such as web beacons, tracking pixels, Google Analytics, and browser cookies, may be used to receive and store certain types of information.

2) Third-party business partners may also obtain non-personally identifiable information when you access our website.

3) Your information may be obtained from other sources, such as when your friends purchase from COKIT and send the product to you, or if a friend submits your information to us through a referral program. If you use such features, it is important to ensure that you have the consent of the friend or family member to share their information and that you only provide their email address.

How We Utilize the Information We Gather

The data we collect is utilized for a range of business purposes, such as:

1) Overseeing and executing purchases, orders, payments, returns, and refunds.

2) Furnishing quality customer service.

3) Addressing your feedback, evaluations, and viewpoints.

4) Carrying out surveys, research, and analyses.

5) Utilizing for marketing objectives, including distributing coupons, newsletters, emails, promotions, and more.

We are committed to protecting your personal identifiable information and will not trade, sell, or rent it to third parties. However, we may share your information for legitimate business purposes, such as improving our products and services or complying with legal obligations. For example, we may share your information with our affiliates or third-party partners who provide us support and services for marketing purposes.

You have the right to opt-out of marketing communications by indicating your preferences on the order form or contacting us directly. We may also disclose your information if required by law or to enforce our terms and conditions. This includes exchanging information with other companies for fraud protection and credit risk reduction purposes.

We use Google Adwords and Analytics remarketing cookies to show targeted advertisements to previous visitors on third-party websites. We may also collect information through affiliate cookies and social media cookies for advertising purposes.

All information we collect is stored securely and used only for billing, shipping, and confirmation of orders. We recommend that you monitor your accounts for any fraudulent activity and contact us immediately if you notice anything suspicious. You also have the right to access and correct any information we hold about you.

If you have any questions or concerns about our privacy policy or website, please contact our customer services team.